Discharge Procedure

The discharge process may be initiated early during your hospitalization:

  1. Go to the Nurses' Station, verify if your doctor has given the "May go home" order and obtain the following, as applicable:
    a) Discharge Instruction
    b) Philhealth Forms
    c) Medical Records (Certified True Copy)

  2. Return any borrowed item (keys, linens and blankets) to the Nurses' Station before proceeding to the Billing Section.

  3. Return the TV remote control to the Billing Section.

  4. For Philhealth members, bring your completed and fully accomplished forms with you, such as:
            a) PHIC Form 1 signed by the employer.
            b) PHIC Form 2 signed by the attending physicians.
            c) PHIC Form 3 (duly accomplished).
            d) PHIC Form 4 (for MATERNITY cases ONLY)

    For incomplete Philhealth requirements, you have to settle your account at the Billing Section in full. You have twenty-four (24) hours to complete your requirements and submit the same for refund of the Philhealth amount paid.

    For non-Philhealth members, proceed to the Billing Section (Upper Ground Floor near the Chapel) for computation of final hospital bill.
            a) Senior Citizen's or PWD discount, if applicable, may be granted upon full payment and presentation of an identification card or document that establishes that the patient is a citizen of the Republic of the Philippines and is at least sixty (60) years old or with disability.
            b) For personal accounts, the hospital bill and professional fees should be settled either through cash, credit card or Manager's check.

  5. A gatepass in duplicate form shall be given to you by the Billing Officer or Clerk upon your discharge.

    Present one copy (white copy) to the Nurse-on-duty upon leaving your room and surrender it. Present the second copy (pink copy) to the security guard upon leaving the hospital premises and surrender it. Have the security guard cut your wristband. 

Discharge cut-off time is at 12:00 noon. A fractional amount shall be charged to the account if discharged after the cut-off time.

If you want to check out after the cut-off time, please make arrangements in advance with the Billing Section. 

All major credit cards are accepted. 

For an updated Statement of Account (SOA), you can request for it from the Billing Section. 

Business Office Hours:

Billing Section
open 24 hours
Mon-Sat                8:00AM to 8:00PM
Mon-Sat                8:00AM to 8:00PM
Mon-Fri                 7:00AM to 4:00PM
Mon-Sat                8:00AM to 5:00PM

ATM machines are available at the Upper Ground Level beside the Billing Section. 

All incoming calls are free of charge but outgoing calls shall be charged accordingly. For a corresponding fee, ambulance services may be provided.